Category Archives: information

Blackberry Riots

What can I say, the lootings in London once again demonstrate that social media is penetrating every aspect of our lives. Both Mashable and the Guardian reported this week that looters organised themselves using the Blackberry BBM messaging service. According to both sources rioters chose Blackberry as the weapon of choice because the messaging service is free and used by a wide number of people in the UK.

Here’s a video that sums up Blackberry’s role in the riots.

So how did Mashable and The Guardian report on this?

Mashable

‘London riots: Blackberry Messenger used more than Facebook or Twitter’

I’m very impressed with the layout of the Mashable webpage to the point where its more entertaining than the actual content. So I shall talk about it first!

Layout

I often read Mashable and I’m always very happy with the hyperlinks they provide within the text. It’s very relevant and interesting. The hyperlinks themselves almost tell the story in images. In this article the hyperlinked words/phrases were:

‘Blackberry’, ‘Facebook group quickly sprung up’, ‘particular post on the Facebook page’, ‘BBM’, ‘a recent study’, ‘got its hands on BBM messages directing rioters’, ‘Research in Motion’ and ‘this tweet’.

Interestingly, the ‘Blackberry’, ‘BBM’ and ‘Research in Motion’ hyperlinks lead back to Mashable’s ‘topic’ sections which give you the option to follow them to get the latest updates. I guess this is a good way to self promote with out overt…self promotion.

The social media bar on Mashable slides up and down with you as you scroll through the page meaning its never out of sight and you always have the quick option of sharing on twitter, facebook, tumbler and so on. Page itself has a three column layout where the right hand side column has interactive and static ads.

Now to the actual content:

Mashable tends to regurgitate information it gathers from other news sources which also explains why it has so many hyperlinks.

The Guardian

‘London riots: how Blackberry Messenger played a key role’

A quote from the former deputy mayor of London is kinda evidence that reporters actually got out of the office and went to get an interview. The image supplementing the story is not stock footage (it comes from a photographic press agency) and is quite effective to communicate the action of the story.

London riots: a looted O2 mobile phone store in Tottenham Hale retail park. Photograph: Ray Tang/Rex Features
The Layout
The page layout is definitely less ‘social’ than the one created by Mashable. The online Guardian seems to be an extension of the print version, I don’t think they’ve gone far enough to engage with the readers the way Mashable has, but Mashable of course is all about digital tech, so its a bad comparison.

 

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Filed under communication, information, new media, news

Two Ways Twitter has Changed the Way We Consume Information

The way Osama Bin Laden’s Death broke on Twitter gave rise to new questions about its role  as an informational hub and the role of the audience in generating news. In my opinion,

  1. Twitter has changed the way in which people search for information
  2. It has also provided certain individuals with the power to influence and generate news

The truly innovative aspect of Twitter is that people are able to search for and find news that have not yet been broadcast, written about or published.This was the case with the news about Osama Bin Laden’s death.

According to Fast Company the interest of the public was sparked when the White House announced an urgent presidential address. Amongst this demand for information  Keith Urbahn’s news breaking tweet about Osama Bin Laden’s death was spread freakishly quickly.

Urbahn’s power to create  news came because his information responded to the public demand.

It was only because his tweet coincided with the most talked about topic and the time at which it was delivered that it had such prevalence. This demonstrates is that unlike traditional media that used to ‘push’ news towards the consumer, Twitter provides a place where people can ‘pull’ the right information from their network.

Just want to show you a Twitter visualisation that demonstrates how information networks are created on Twitter. I know the topic has nothing to do with what I’m talking about but I thought it was a good visual example!

It seems that information is trusted when it either comes from a variety of unrelated, unbiased sources or if it is provided by influential and credible individuals.

This guy’s quote, published by Arnnet perfectly describes how info trust is built:

“After first seeing one or two tweets on the subject, I quickly did a hashtag search to verify that what I was reading was being referenced by a large number of people and linked to a reputable news source. After that little process, I felt as though I could trust what I was reading and that I had been informed of the news from many different vantage points, each with independent motivations, backgrounds, national histories. I find that process much more trustworthy than listening to a single TV station.”

The way the news broke also makes it possible to suggest a profile of the twitterer who can successfully act as an influential citizen journalist. The key individuals in the OBL case were Keith Urbahn, the former Chief of Staff in Donald Rumsfeld’s office and Brian Stelter, a digital media reporter for the New York Times, who re-tweeted Urbahn’s tweet.

Both were professionals in their respective fields and both were active on Twitter during the crucial time. Although Urbahn had a relatively small following of 1016 people, according to Social Flow he “had the right combination of influential people reading his tweet and confidence in the accuracy of the information.” This of course included Brian Stelter who was not only a reliable source but also had a huge Twitter following of 57 535 people. When he re-tweeted Urbahn’s tweet it was spread by his following, making the news viral.

Based on this information I am suggesting that the successful citizen journalist on Twitter must be credible and reliable, he or she must be timely in providing information and they must have the right twitter following. This can either be a very large following but most importantly it must contain the right people.In other words the twitterer must have influence.

Here is a list of most influential twitter users.

You can use Twitter Grader to find out how influential a particular twitter user is.

I found this tool really cool too. It lets you search for influential people who are interested in the same things you are.

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